The Casino Control Act will be an Act prescribed for the purposes of this section and offences may be subject to the issuance of an infringement notice with a modified penalty. The casino licensee may apply to the commission for an authorisation certificate to operate casino gaming machines at the casino. As part of this application the casino licensee must state the maximum number of authorisations for casino gaming machines intended to be held by the licensee. The issuing of a casino employee licence serves both the ACT Government and public interest in helping to ensure that only honest and trustworthy people of good character are employed within the casino industry. The checks carried out by the Commission as well as the Australian Federal Police, other casino regulatory bodies (where applicable) and financial institutions confirm the integrity of staff issued with a licence. 177Name withheld, Submission 144, page 1; S Cannane and K Taylor, ‘In this sports betting company, the winners are called ‘problem customers’’, ABC News, 5 December 2019.

Account Activation

You will need this licence if you intend to establish and operate a casino in New South Wales. One must be a restricted gaming licence granted to operate the Barangaroo restricted gaming facility. Deliberate or opportunistic breaches should attract a stronger enforcement action compared with inadvertent or accidental matters. In deciding the appropriate enforcement action to take, the following factors are to be carefully considered and assessed.

Service type

This means that an intrastate cruise that, for example, leaves from Fremantle and stops overnight at Busselton before heading back to Fremantle, can only conduct casino gaming on board when cruising and located more than 12 nautical miles away from either port. ACMA is also responsible for regulating gambling advertising on broadcast television and radio, and online in conjunction with live sport. 4.160Australians should have a single point of contact for raising complaints about the behaviour of online WSPs, which provides timely and efficient dispute resolution. 4.151The Committee is concerned to ensure that the training requirements and curriculum being provided to gambling staff in Australia is adequately informed by research. Subsection 24A(5) specifies that the provision does not limit the Gaming and Wagering Commission’s power to direct the casino licensee under section 24.

4.29Measure three of the NCPF reduced the period in which wagering providers must verify their customers from 90 days to 72 hours or less. The 72-hour time frame is required by the Australian Transaction Reports and Analysis Centre (AUSTRAC)’s AML/CTF rules. 4.18The Australian Government’s recent decision to ban the use of credit cards for online gambling (measure one of the NCPF) is recognition that people should not be gambling with money they do not have. The Commission seeks to provide clear, published policies and position statements on gaming and wagering related activities in Western Australia to assist organisations and individuals to understand and comply with their obligations.

• 4.154Harmful industries should not be allowed to pay commissions to incentivise the harm they cause.
• This authorisation was subsequently extended to intrastate cruises under certain conditions in 2017.
• If we identify contraventions for applicants who are not currently a licensee, we may need to refer the case on to another appropriate regulator.
• A range of compliance and enforcement tools are employed to encourage voluntary compliance, proactively monitor compliance, detect and respond to suspected non-compliance and enforce the consequences of non-compliance.

Employees in low risk areas of the casino (e.g. food and beverage and cleaning) are not required to be licensed. The list below provides a summary of the enforcement tools available under gaming and wagering legislation in Western Australia. Some of these powers can be exercised directly by the Commission, while others are available to be exercised by the Ministerof Racing and Gaming, on the recommendation of the Commission. The enforcement action dragon link pokies should deter the specific regulated entity or individual from offending again and send a message to the wider industry to dissuade them from committing similar breaches. The strength of the enforcement action should increase as the degree and scale of potential or actual harm caused by the breach increases.

The Commission recognises that one of the most effective ways of ensuring compliance with the legislation and minimising gambling-related harm, is to ensure individuals have access to the information they need to make informed decisions and understandtheir regulatory obligations. We use education as a regulatory tool to influence the behaviour of the entities and individuals we regulate. 4.157Requiring online WSPs to have strong legal obligations to their customers must be supported by a strong and well-resourced monitoring, compliance, and enforcement regime. 4.156The Committee recommends that national regulation include provisions to prevent the proceeds of crime from being used to fund online gambling. 4.155The Committee recommends national regulation prohibit commissions being paid to staff or any third party involved in the referral or provision of online gambling to an individual. 4.140The Committee recommends that national regulation should require customers’ identities to be verified prior to the commencement of online gambling.

Legislation

4.138The Committee recommends that, in developing national regulation, the Australian Government conduct a risk assessment of available payment methods. Payment methods that do not minimise the risk of criminal activity and gambling harm should be prohibited from being used for online gambling. 4.56When it is launched, BetStop (measure 10 of the NCPF) will allow consumers to self-exclude from all licensed online WSPs in a single process for a minimum of threemonths to a maximum of a lifetime. Once a person registers with BetStop, online WSPs must not let the person place a bet or open a new account, or send them marketing messages. If the person is an existing customer, the WSP must close their betting accounts and refund any credit.

Provisions relating to disciplinary action will cover both past and future conduct, with measures in place to ensure the Commissioner takes into account penalties already imposed by a court when considering any additional penalties. The maximum penalties for many criminal offences have increased under the new laws such as offences for failing to keep proper financial accounts, evading the payment of casino duty and failure to take action specified in a compliance notice issued by the Liquor and Gambling Commissioner. 4.163The Committee recommends the Australian Government consult with industry and people who gamble to determine minimum bet limits for online wagering for inclusion in national regulation. 4.85Online WSPs are uniquely placed to identify patterns of risky behaviour and to deliver personalised interventions to reduce gambling harm, and have some obligations to do so, depending on where they are licenced. However, the evidence suggests that these obligations are not being met, or are being met inconsistently, by online WSPs, which can result in catastrophic consequences for consumers. Furthermore, concerns were raised that the methodologies used by online WSPs to identify patterns of risky behaviour that warrant interventions are not based on rigorous independent research.

4.133The ban on the provision of credit by online WSPs and the use of credit cards for online gambling is recognition that people should not be gambling with money they do not have. As such, there is a need to ensure the compliance of the SACC sector with their responsible lending obligations relating to customers who gamble, following the Australian Government’s 2022 reforms. 4.162Evidence to this inquiry shows that online WSPs have heavily incentivised the gambling of Australians who experience the most gambling harm, while banning some who win more than others.